Job Description

Job Title: Account Executive – Enterprise

Company: Freshworks

Years of Experience: 8 to 10+ years in quota-carrying enterprise SaaS sales roles

Location: Atlanta USA

Role Type: Full-Time

Salary: Base: $127,800 – $183,655 USD

+ Variable Compensation

Eligibility:

• Proven experience in closing enterprise-level SaaS deals.
• Strong understanding of ITSM, IT infrastructure, or EX platform solutions.
• History of consistently meeting or exceeding revenue and growth targets.
• Ability to work with cross-functional teams and engage C-level executives.

Role Overview:

As an Account Executive - Enterprise, you’ll own and grow strategic enterprise accounts, leading the full sales cycle from prospecting to closure. You’ll build trusted relationships with executive and technical stakeholders, align business challenges with Freshworks’ SaaS solutions, and deliver measurable impact through tailored, outcome-driven value propositions.

You’ll collaborate with internal teams to ensure seamless customer experiences and mentor peers to elevate team performance — all while driving revenue growth and expanding market presence.

Key Responsibilities:

Drive end-to-end enterprise SaaS sales cycles — from prospecting, pipeline management, and negotiation to closure. Build trusted relationships with C-level executives and technical stakeholders, deliver value-driven solutions, and exceed revenue and growth targets. Collaborate cross-functionally to ensure a seamless customer experience and market expansion.

Skills and Qualifications:

8–10+ years in enterprise SaaS sales with proven success in quota attainment and complex deal management. Strong solution-selling, strategic thinking, and pipeline forecasting abilities. Excellent communication, relationship-building, and collaboration skills with deep knowledge of CX, EX, ITSM, or IT infrastructure solutions.