Job Description

Job Title: Lead - Data Platform Engineering

Company Name: Freshworks

Years of Exp: 5–8 years

Location: Chennai/Bengaluru

Role Type: Full-Time Role

Salary: based on experience and company standards

Eligibility:

• Bachelor’s degree (B.E/B.Tech) in Computer Science, IT, or related field
• 5–8 years of professional experience working with Reltio MDM or equivalent MDM platforms

Role Overview:

As an MDM Technology Analyst, you will be responsible for implementing, configuring, and supporting Master Data Management (MDM) solutions with a focus on Reltio MDM, RIH, Informatica, SQL, and Python scripting. The role involves data integration and enrichment using tools such as Salesforce, ZoomInfo, and D&B, as well as ensuring data quality and governance across various systems.

Key Responsibilities:

• Implement and maintain MDM platforms (Reltio/Informatica); configure data models, workflows, and rules
• Develop ETL pipelines and automate data processes using SQL, Python, and RIH
• Integrate data across platforms using Salesforce, ZoomInfo, D&B, and APIs
• Optimize data governance workflows; support role-based access and data stewardship
• Generate MIS reports and collaborate with stakeholders to resolve MDM issues

Skills and Qualifications:

Technical Skills:

• Strong expertise in Reltio MDM, Reltio Integration Hub (RIH), and Informatica MDM
• Proficient in SQL, Python scripting, and data integration (ETL/API)
• Knowledge of data modeling, matching, survivorship, and workflow design
• Experience with Salesforce, ZoomInfo, and D&B connectors
• Familiar with AWS, Databricks, Data Lakes, and Data Warehousing

Soft Skills:

• Analytical thinker with strong problem-solving skills
• Effective communicator across technical and non-technical teams
• Able to work independently and thrive in a fast-paced, cross-functional environment