Job Description
Job Title: Lead - Data Platform Engineering
Company Name: Freshworks
Years of Exp: 5–8 years
Location: Chennai/Bengaluru
Role Type: Full-Time Role
Salary: based on experience and company standards
Eligibility:
- Bachelor’s degree (B.E/B.Tech) in Computer Science, IT, or related field
- 5–8 years of professional experience working with Reltio MDM or equivalent MDM platforms
Role Overview:
As an MDM Technology Analyst, you will be responsible for implementing, configuring, and supporting Master Data Management (MDM) solutions with a focus on Reltio MDM, RIH, Informatica, SQL, and Python scripting. The role involves data integration and enrichment using tools such as Salesforce, ZoomInfo, and D&B, as well as ensuring data quality and governance across various systems.
Key Responsibilities:
- Implement and maintain MDM platforms (Reltio/Informatica); configure data models, workflows, and rules
- Develop ETL pipelines and automate data processes using SQL, Python, and RIH
- Integrate data across platforms using Salesforce, ZoomInfo, D&B, and APIs
- Optimize data governance workflows; support role-based access and data stewardship
- Generate MIS reports and collaborate with stakeholders to resolve MDM issues
Skills and Qualifications:
Technical Skills:
- Strong expertise in Reltio MDM, Reltio Integration Hub (RIH), and Informatica MDM
- Proficient in SQL, Python scripting, and data integration (ETL/API)
- Knowledge of data modeling, matching, survivorship, and workflow design
- Experience with Salesforce, ZoomInfo, and D&B connectors
- Familiar with AWS, Databricks, Data Lakes, and Data Warehousing
Soft Skills:
- Analytical thinker with strong problem-solving skills
- Effective communicator across technical and non-technical teams
- Able to work independently and thrive in a fast-paced, cross-functional environment