Job Description

Job Title: Channel Sales Manager (India)

Company: Freshworks

Years of Exp: 12–16 years

Location: India

Role Type: Full-Time Role

Salary: Not specified (commensurate with experience)

Eligibility:

• 12–16 years in Channel Sales/Channel Management, especially in SaaS or Enterprise Software
• Proven experience in driving multi-million revenue through Tier 1 partners, GSIs, distributors, resellers, and hyperscalers
• Strong C-level network in the Indian partner ecosystem

Role Overview:

Lead and scale strategic channel partnerships across India to drive revenue growth in the EX/CX SaaS space. Collaborate with internal business heads and external executive partners to build profitable and high-impact go-to-market strategies.

Key Responsibilities:

• Drive strategic partner-led revenue growth via GSIs, resellers, distributors, and hyperscalers
• Build and manage executive-level relationships with key partners
• Develop co-sell strategies and partner enablement frameworks
• Align channel sales with business objectives; optimize partner performance metrics
• Regularly analyze and refine partner strategies based on market trends and feedback

Skills and Qualifications:

• Deep understanding of channel partner models, partner profitability, and enterprise sales
• Proven track record in partner program execution and business planning
• Exceptional communication, presentation, and C-suite influencing skills
• Strong strategic mindset with experience in scaling SaaS partnerships
• Willingness to travel extensively for partner engagement and alignment